Mission Statement

Our policy is to continually deploy efforts to meet customers’ needs and expectations.

PSI have acquired ISO 9001-2000 quality certification by Moody International – Cofrac and is working consistently to keep its high image of a quality provider of services and products.


Company ID

Established since 1992
Legal form: SARL
Commercial register: 43751 Baabda - Lebanon


Operation

      Products distribution

• Direct: Through corporate sales, large accounts and participation to open tenders

• Indirect: Through a wide channel of dealers covering Lebanon’s 5 Mouhafazat.

• Integration: Through specialized Business partners who ensure proper integration of PSI products into various business applications.

Warehousing and Logistics

• Offices and Warehouses located in Sin el Fil- Jisr el Bacha in the strategic cross road between Beirut and the other Lebanese Mouhafazat

• Total space area is more than 1100 sqm, out of which 700m˛ is reserved for warehousing

• Permanent availability of a large stock to insure immediate delivery

• Air shipping from Europe, USA & Dubai to reduce delivery time

Technical Support

• Provide high quality after sales support

• Ensure professionalism in sales & services

• Technical staff follows continuous training in-house, inside and outside Lebanon

• Team of fully trained Engineers & technicians ready to support our products and customers

• Hot liner and full dispatching automation

• High availability of spare parts

• Claims automation and follow ups

Sales Support

• Professional sales team covering various sales activities

• Elaborated software application for sales follow ups and orders

• Continuous In house, inside and outside Lebanon training on new products

• Microsoft business partner for proper MS applications support

• Intel Products Integrator

Marketing Support

• Weekly In-house demonstration to selective customers
• Weekly Sales activities evaluation and follow ups
• General mailing and e-mailing for new products
• Cyclic New products launch events
• Impressing participation to Termium every year
• Personalized Sales visits to a selective No of customers
• Bundles between various company products
• Cyclic promotions on selected products
• Bi annual in-House Newsletter “Psychedelic” (7000 Copies)

Marketing and Advertising

• Important yearly budget allocated for advertising exceeding USD 50.000
• Participation into Termium, the biggest IT trade show of Lebanon
• PSI’s local bi annual newspaper “PSIchedelic”